Phi Bee Aromatics Policies and Disclaimers- Please Read Carefully!

Shipping within the USA

All retail prices include shipping and handling. Orders will generally be processed within 24 hours, so please call us immediately if you wish to change your order. (928) 282-4956

Wholesale orders are subject to an individual quote for shipping, and will include insurance.

International Shipping

International orders are subject to an individual quote for shipping.

Our International Shipping Rate starts at $20.00 for all orders. If it costs significantly less than $20.00 to ship your order, we will gladly refund the difference through PayPal.

Orders that weigh over 4 pounds are extremely expensive to ship internationally. We will send you an email to let you know if you exceeded the 4-pound limit. You can then choose to modify your order or get a full refund.

After we get your packages ready to go, we get the real price for shipping your order.

We will then email you to let you know how much shipping your packages is. (This is the most accurate and fairest way we have found with our system to get appropriate shipping fees.)

We will then email you a PayPal Money Request for any additional shipping expenses over the $20.00 to get your products to you. If you do not wish to pay the extra fees needed to ship your package, we will be happy to refund your money (via PayPal) and cancel your order.

We ship via USPS regular mail. The amount of time it takes to receive your package varies depending on your location. It can take anywhere from 5 days to several weeks.

PhiBee Aromatics will have a receipt on file for shipping your order. We are not responsible for lost or stolen packages within or outside of the USA. Once your order is created and shipped, delivery is out of our hands.

Tax

All retail orders placed in Arizona are subject to 9.75% sales tax.

Phone Orders

Phone orders are payable by check. As soon as we receive your order we will pack your box, and as soon as we receive your check, we will send the box. If a check is sent right away, the turn around time for the West coast is around 3-4 days, and for the East coast is around 5-6 days.

Damage

If you receive a bottle that has leaked, been broken, or is the wrong item, please contact us immediately, so that we might remedy the situation as soon as possible.

All sales are final.

We can accept exchanges on unopened merchandise only, as we cannot restock an opened bottle. Please be aware that the aromas of these plants are different from what you may have smelled before and are used to. For example, all of our Junipers have different aromas than Juniperus communis from Europe, which is the most common juniper oil on the market. All returns for exchange must be received within 21 days of the original order.

Custom blends cannot be returned or exchanged.

Disclaimers, Understandings and Agreements:

In placing an order and purchasing any product from PhiBee Aromatics, you understand, agree and/or comply with the following:

The essential oils distilled and sold by PhiBee aromatics are for external use only.

None of the products sold by PhiBee Aromatics are intended to diagnose, treat, cure, or prevent any disease.

Essential oils are not a substitute for professional medical care.

Some essential oils can irritate the skin, especially when undiluted.

Essential oils distilled and sold by PhiBee Aromatics, are not to be used near or on the eyes, or undiluted on any other orifice.

Essential oils should always be kept out of reach of children.

Essential oils should only be used on children under the guidance of an experienced Aromatherapist.

Essential oils should only be used on animals under the guidance of a Veterinarian or an experienced Aromatherapist.

Essential oils should only be used on yourself under the guidance of an experienced Aromatherapist.

The Food and Drug Administration has not evaluated the therapeutic suggestions or statements made on the PhiBee Aromatics website.

The statements made on the PhiBee Aromatics website are for educational purposes only. They are based upon our own experience, ethnobotanical research, deduction from chemical analysis, and general aromatherapeutic guidelines. The information is not be considered complete or final.

PhiBee Aromatics is not responsible for the use, or misuse, of any product sold on this website, and under no circumstances will be held liable for any form of damage thereby caused.

Custom therapeutic blends are available only through an Aromatic Consultation process.